Help Center

Help Center

Last updated: November 2025

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Using DebtAegis & Document Basics

Is your Answer document the right document for me?

If you haven’t filed an Answer yet, this is the correct document.
If the plaintiff has filed a Motion for Default Judgment, Writ of Garnishment, or another motion, you may need an additional filing.
If you’ve already filed an Answer, you do not need this service.

Yes. Here’s a sample Debt Answer.

It depends on your plan:

  • Essential ($67): Not required. You can simply type in the case details manually to generate your Answer instantly.

  • Plus & Premium ($147+): Yes. To ensure 100% accuracy, our Legal Document Specialists need to review your original papers to verify court jurisdiction and case numbers.

Don’t have your files handy? You can still place your order now and email a photo or scan of your documents to us later.

Filing Fee

What is a filing fee?

A filing fee is the amount the court charges to officially accept and record your Answer.
If it’s not paid, the court may not process your filing.

It usually ranges from $100–$250, depending on your state and case type.

By including a money order or cashier’s check in the same envelope as your Answer.
Make it payable to:
“Clerk of Your Court Name”

For detailed instructions, please read our Filing Fee & Mailing Guide.

Filing & Court Procedure

What happens if I don’t respond to the lawsuit?

If you don’t file an Answer, the court may enter a default judgment against you. This can lead to wage garnishment, bank account freezes, additional fees, and a permanent judgment on your record.

Why responding helps you

Once you respond, you avoid losing by default and gain leverage to settle with the creditor for far less, stop wage garnishment, and protect your rights.

You should still file immediately.
Many courts accept late filings if no default judgment has been entered.

No. We don’t file documents on your behalf.
But we guide you step-by-step until your filing is complete.

No. We don’t serve documents on your behalf.
But we guide you through the entire serving process — who to send it to, what to include, and how to confirm service.

Plans & Delivery Time

What’s included in my plan?

  • All plans include a customized, court-ready Answer (PDF) and step-by-step filing instructions.

    • Essential: Standard AI-generated document + Filing Guide.

    • Plus: Adds a Document Specialist Review for formatting compliance, plus Fee Waiver forms to potentially save you court fees.

    • Premium: Includes Priority Processing (Front of Queue) and a comprehensive Senior Legal Specialist (Paralegal-level) Review for maximum peace of mind.

We know deadlines are tight, so we don’t make you wait. All plans are delivered within 1 business day. The difference is the level of care and priority:

  • Essential ($67): Standard processing.

  • Plus ($147): Fast processing with specialist review.

  • Premium ($247): Priority Rush – Your case is moved to the front of the review queue for guaranteed fastest turnaround.

Mailing & Filing

Where do I mail my Answer and filing fee?

Mail your Answer with the filing fee to the Court Clerk’s Office.
Mail another copy without the fee to the plaintiff’s attorney.

Before your court deadline—normally 20–30 days after receiving your Complaint.

Use USPS Certified Mail or another trackable service (FedEx or UPS).
Tracking numbers act as proof of filing.

For detailed instructions, please read our Filing Fee & Mailing Guide.

Refund Policy

Do you offer a money-back guarantee?

Yes. We stand behind our service with a 100% Satisfaction Guarantee.

If your document is rejected by the court due to formatting errors caused by our system, or if we cannot generate a valid Answer for your specific jurisdiction, we will issue a full refund.

Please note: Since our product is a digital download, refunds generally do not apply to “change of mind” after the final PDF has been delivered. See our [Refund Policy] for full details.

To initiate a request, simply email info@debtaegis.com with the subject line: “Refund Request – [Your Order ID]”.

Please include:

  • Your full name and email used for purchase.

  • A brief explanation of the issue (e.g., technical error or court rejection notice).

Our support team reviews all requests within 1–2 business days. If approved, funds typically return to your account in 5–10 business days depending on your bank.

Need more help?

If you can’t find the answer, submit a support request and our team will assist you within 1–2 business days.