Last Updated: December 8, 2025
DebtAegis (“DebtAegis,” “we,” “us,” or “our”) provides online document preparation tools and resources designed to help individuals manage debt-related legal processes (the “Services”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our Services, or communicate with us.
We value your trust. We do not sell your personal data to data brokers or marketing agencies.
1. Information We Collect
A. Information You Provide Directly We collect information you voluntarily provide when you create an account, complete our intake forms, or contact support. This includes:
- Identity Data: Name, email address, phone number, and mailing address.
- Case Data: Case numbers, court information, debt amounts, creditor names, and uploaded documents (e.g., Summons and Complaint files).
- Payment Data: Billing address and transaction history. (Note: We do not store full credit card numbers; payments are processed securely by third-party processors like PayPal).
B. Information Collected Automatically When you use our website, we automatically collect:
- Device Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, and referring URLs.
- Cookies: Small data files used to ensure website functionality and analyze performance. You can control cookies through your browser settings.
2. How We Use Your Information
We use your data strictly to fulfill the services you requested:
- Document Generation: To auto-fill your legal forms (e.g., your Answer) based on the data you provide.
- Service Delivery: To deliver your PDF files and filing instructions via email.
- Communication: To send order confirmations, status updates, and customer support responses.
- Security: To detect and prevent fraud or unauthorized access.
We do NOT sell your personal information.
3. Sharing of Information
We share your information only in the following limited circumstances:
- Service Providers: With trusted vendors who assist with website hosting, data storage, and email delivery.
- Payment Processors: With PayPal or Stripe to process your payments securely.
- Document Specialists: If you purchase a Plus or Premium plan, your data will be shared with our internal Legal Document Specialists or independent contractors for the sole purpose of reviewing your documents for formatting and completeness.
- Legal Requirements: If required by a subpoena, court order, or to protect the rights and safety of DebtAegis or others.
- Business Transfers: In the event of a merger, sale, or acquisition of DebtAegis assets.
4. Data Security
We employ industry-standard administrative, technical, and physical safeguards to protect your data, including SSL/TLS encryption for data in transit. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information and generated documents only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. You may request the deletion of your account and data at any time.
6. Your Rights & Choices
You have the right to:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Deletion: Request that we delete your personal information (subject to certain legal retention requirements).
- Opt-Out: Unsubscribe from marketing emails at any time.
For California Residents (CCPA/CPRA): Residents of California have specific rights regarding their personal information. DebtAegis does not “sell” or “share” your personal information as defined by the CCPA. To exercise your rights to know, delete, or correct your data, please contact us.
7. International Data Transfers
DebtAegis operates globally with a focus on the US market. By using our Services, you acknowledge that your information may be transferred to, stored, and processed in the United States and other countries where our servers or support teams are located. We take appropriate measures to ensure your data remains protected.
8. Children’s Privacy
Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@debtaegis.comited States