How We Use Your Information
Last updated: December 15, 2025
DebtAegis is committed to protecting your privacy. This page explains what information we collect, why we collect it, and how we protect it.
1) What information we may collect
Depending on the service you request, we may collect the following categories of information:
- Contact information: name, email address, phone number (optional).
- Basic identifying information: mailing address, city/state/ZIP.
- Case-related information you provide: court name, case number, plaintiff/creditor name, and other case details you enter.
- Service preferences and responses: the options you select in our questionnaires, your draft responses, and related notes.
- Technical information (automatically collected): IP address, browser type, device information, and pages visited (used for security, fraud prevention, and website performance).
We only collect information that is reasonably necessary to provide the requested service.
2) What we do NOT collect
DebtAegis does not request or collect:
- Social Security numbers (SSN)
- Bank account numbers or online banking credentials
- Credit card numbers on our website
- Passwords or login credentials for any third-party services
- Cryptocurrency private keys or wallet seed phrases
Payments (if applicable) are processed by third-party payment providers. We do not store your full payment card information on our servers.
3) How we use your information
We use the information you provide for the following purposes:
- To provide and deliver the service: prepare documents, generate drafts, and support your requested workflow.
- To communicate with you: send service-related messages, respond to inquiries, and provide customer support.
- To improve and secure our website: prevent fraud/abuse, detect security incidents, and maintain site reliability.
- To comply with legal obligations: when required by applicable law.
We do not sell your personal information.
4) Legal services disclaimer
DebtAegis is not a law firm and does not provide legal advice. We provide educational information and document-preparation support. You are responsible for reviewing any documents and deciding whether to file or use them.
5) How we store and protect your information
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.
No method of transmission or storage is 100% secure, but we work to use industry-standard protections where appropriate.
6) Retention and deletion
We keep personal information only as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
You may request access to or deletion of your information by contacting us (see “Contact us” below). We may need to retain certain data where required by law or for legitimate business purposes (e.g., fraud prevention).
7) Sharing and disclosure
We may share information only in limited circumstances, such as:
- Service providers: hosting, analytics, email delivery, and payment processing (as applicable), under contractual obligations to protect data.
- Legal requirements: if required by law, subpoena, or court order.
- Security and fraud prevention: to protect users, our services, or the public.
8) Cookies and analytics
We may use cookies or similar technologies to operate our website, remember preferences, and understand website usage. You can control cookies through your browser settings.
9) Contact us
If you have questions or want to request access or deletion, contact:
Email: info@debtaegis.com